3 Ways Financing Helps Close More Small HVAC Service Jobs

Let’s start by discussing the myth that financing is only for system replacements or major installations. The reality is that some lenders, like FTL Finance, will finance far less expensive repairs or services. Homeowners spend over $10 billion annually on HVAC repair and maintenance services, showing the significant need for these services. Zach Perge, Vice President of Distribution Strategies at HARDI, states that one of the strongest HVAC industry trends right now is the shift toward repair over replacement.

1. HVAC Repair Financing Removes Stress from Unexpected Costs

While the average repair cost for HVAC systems is approximately $351, the price can range from $243 to $1,567, depending on the issue. For homeowners, even a few hundred dollars can feel significant when it’s unplanned. Financing helps alleviate that pressure by allowing customers to say “yes” without needing to pay the full amount upfront.

Why this matters for you:

• You avoid stalled decisions
• Customers don’t delay necessary repairs
• Conversations focus on solutions, not sticker shock

Letting customers know right away that you offer financing can transform a stressful situation into a more positive one. When the homeowner isn’t overwhelmed by the price, they may be more open to upgrades that add long-term value.

2. Small-Ticket Financing Unlocks Add-Ons and Smart Upgrades

As you know, service calls often uncover more than one issue. While you’re addressing the immediate issue, you may also identify opportunities to improve system efficiency or safety.

Common examples include:

• IAQ products - whether it’s air cleaners, humidifiers, or UV lights, these solutions help address the homeowner’s comfort.
• Smart thermostats - Millennials average 4.6 smart devices per household, and smart thermostats are one of their go-tos.
• Safety accessories - homeowners may not be aware of some of the safety options available, such as surge protectors and gas leak detectors.
• Minor efficiency upgrades - you can also recommend minor upgrades, like duct sealing or high-efficiency air filters.

These aren’t “upsells.” They’re practical improvements that will help homeowners get more out of their system. HVAC repair financing enables customers to bundle these upgrades into one manageable payment, rather than opting for only the bare minimum fix.

3. HVAC Repair Financing Builds Trust and Long-Term Customer Relationships

Customers remember when you help them solve problems, not just complete a transaction. Offering flexible payment options shows empathy and positions you as a partner, not just a service provider. Financing shows you can offer them flexibility to pay over time rather than all at once and helps customers avoid using high-interest credit cards. Plus, approval processes are fast and easy, especially with digital applications.

When used thoughtfully, financing can become a valuable tool for customer care. This will help you close more jobs, increase your average ticket size, and build trust with your customers. And the next time they need a service or decide to upgrade their system, you will be the one they call.

The Benefits of HVAC Repair Financing

Financing isn’t just for big-ticket installs. It’s a practical, customer-friendly tool that helps homeowners move forward with repairs, improvements, and upgrades - even on small service calls. Since we are starting to see more homeowners opting to repair instead of replace their systems, it’s important to find a lending partner who offers financing for repairs.

If you would like to learn more about HVAC repair financing, we would love to have that conversation with you.