Skip to content
Login
MAKE A PAYMENT
  • Contractor
    • Contractor Info
    • Contractor Registration
    • Approval Programs
    • Digital Tools
  • Homeowner
  • Who We Are
  • Resources
    • Blog
    • Training Resources
    • Events
  • Contact
Menu
  • Contractor
    • Contractor Info
    • Contractor Registration
    • Approval Programs
    • Digital Tools
  • Homeowner
  • Who We Are
  • Resources
    • Blog
    • Training Resources
    • Events
  • Contact

FAQs

For Contractors

WHAT ARE THE INTEREST RATES & AVAILABLE PROGRAMS?

We have several different rates and programs available for you to offer your homeowners. We have programs that have no contractor cost, low interest programs and deferred interest programs. Give your Account Success Manager a call to discuss these program options and customize your account.

What is a Standard Approval?

A standard approval is given to consumers with a strong credit profile. This is your “thumbs up” to offer any of the loan products you have selected for your account, from our no-cost options to buydowns and deferred interest. 

What is an ApproveMore Approval?

An ApproveMore approval is for credit-challenged consumers as a higher risk offering from FTL. Our underwriting team will provide several options to your customers with an adjusted interest rate.

What is a LoanMore program?

A LoanMore option is sent for customers with really challenging credit. When a homeowner does not qualify for FTL programs, we automatically work with our third-party partners to help find a loan option for them and will help manage that process. 

My homeowner is approved. When will I receive payment for the project?

Once your homeowner is approved, they will be presented with finance terms to select from & a Finance Lease Contract to sign electronically. Once the installation has been completed, you can create the completion certificate in AppTracker for the customer to sign. Once all signatures are completed for the loan documents, you will receive your funds within 1-2 business days

Can I fill out the application for my customer?

The homeowner must fill out their application. This keeps the homeowner’s personal information secure and takes communicating the application results off of your hands. FTL Finance will communicate all approval decisions to you and your customer directly.

What if my homeowner doesn’t have an email?

A valid email address is required for each homeowner to sign their loan documents, which is done through DocuSign. If your homeowner does not have an email, they can borrow an email address from a friend or family member. You may also assist your homeowner in creating a new email address to sign their loan documents.

How long does it take for an application to process?

Applications submitted during processing hours will receive a decision within 15 minutes. You will receive an email with the result of the application.

What is the credit score cut off/credit requirements?

FTL Finance does not have a minimum credit score requirement. We review the complete credit profile to determine credit worthiness. Our TotalReview process allows FTL to approve even more than other finance companies. 

Can anyone co-sign or only another homeowner?

Anyone can be added to an application as a co-applicant. The co-applicant does not have to be a homeowner.

What are the registration requirements?

A valid driver’s license, contractor license, and three distributor invoices

Is the interest accrued annually?

Yes, the interest on each loan is an APR-annual percentage rate.

Why do we need serial numbers to finalize loan documents?

The loan contract is an agreement to finance a specific piece of equipment. We need the serial number for the equipment installed.

What are your most popular programs? 

Our most popular programs are the ones that are free to the contractor.

Will I get notified when my funds are deposited? 

We will send you an email when we initiate a loan to fund, but not when the funds hit your bank.

For Homeowners

After being approved, what is my interest rate?

FTL offers several different interest rates to customers based upon approval. Your specific interest rate will be presented to you by email following approval.

What are my options if I am not extended a financing offer by FTL finance?

If FTL Finance is not able to extend financing to you, you may be eligible for our LoanMore program through one of our third-party partners. If you have applied and were not offered financing through FTL, please check the application notice you received in your email on your eligibility for these programs and follow the link to submit your information and see if you qualify.

Are there any prepayment penalties? 

No. FTL Finance does not have any pre-payment penalties.

How do I make payments? 

Log into your account at ftlfinance.com to access account details, submit payments and set up autopay. If you need any assistance, contact FTL’s customer support team at 888.314.4588

Can I apply if I don’t own the property?

No, FTL only offers financing to homeowners that own the property where the installation or service is taking place. The property does not have to be owner-occupied.

When is my first payment due? 

Generally, your first payment is due 30 days after the project has been completed & all finance documents signed. You will receive a welcome email 1-2 business days after the loan is activated. If you are signed up for a deferred interest program, the total payment financed amount is due on the last day of the promotional period.

When will my contractor receive payment?

Your contractor will receive payment once you confirm that the job is completed  by applying your electronic signature to all required fields to the loan contract sent to your email address. Once this is received by FTL Finance, we will process the documents and release payment to your contractor within 1-2 business days. 

  • Log In
  • Contractor
  • Make a Payment
  • Homeowner
  • Distributor
  • About Us
  • Log In
  • Contractor
  • Make a Payment
  • Homeowner
  • Distributor
  • About Us
  • FAQ
  • Employment
  • Contact
  • Press & Media
  • Privacy Policy
  • FAQ
  • Employment
  • Contact
  • Press & Media
  • Privacy Policy
  • Log In
  • Contractor
  • Make a Payment
  • Homeowner
  • Distributor
  • About Us
  • Log In
  • Contractor
  • Make a Payment
  • Homeowner
  • Distributor
  • About Us
  • FAQ
  • Employment
  • Contact
  • Press & Media
  • Privacy Policy
  • FAQ
  • Employment
  • Contact
  • Press & Media
  • Privacy Policy

HOME IMPROVED.
FINANCE SIMPLIFIED.

Facebook-square Linkedin
Copyright © 2023- FTL Finance – All Rights Reserved | NMLS ID 2133635
We use cookies to provide you with better experiences and allow you to navigate our website. By clicking “I ACCEPT”, you consent to our use of cookies in accordance with our Privacy, GDPR and Cookie policies.ACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Non-necessary
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
SAVE & ACCEPT
Log In
MAKE A PAYMENT
  • Contractor
    • Contractor Info
    • Contractor Registration
    • Approval Programs
    • Digital Tools
  • Homeowner
  • Who We Are
  • Resources
    • Blog
    • Training Resources
    • Events
  • Contact
  • Contractor
    • Contractor Info
    • Contractor Registration
    • Approval Programs
    • Digital Tools
  • Homeowner
  • Who We Are
  • Resources
    • Blog
    • Training Resources
    • Events
  • Contact